Privacy Policy

Privacy Policy – Shopini.io

Last updated: November 2024

Shopini is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website () and mobile application. By accessing our services, you agree to the practices described in this policy.

1. Definitions

  • “Shopini”, “We”, “Us”, “Our Platform”: Refers to Shopini, a brand by R-WAN Solutions, Tunisia.
  • “Application”: The Shopini mobile app offered free of charge.
  • “Registered User”: Any individual or company that registers on the platform.
  • “Temporary User”: A visitor browsing the Shopini.io website.
  • “Service”: The Shopini platform including the website and app.

2. Data We Collect

a. Personal Information

We may collect:

  • Full name, email, phone number, address
  • Company details (for business users)
  • Copy of ID or passport

b. Usage Data

Collected automatically when using the service:

  • IP address, browser type, device identifiers
  • Pages visited, session time, date and time

c. Cookies

We use cookies to enhance user experience and track analytics. Cookies do not harm your device or extract personal data. Learn more in our Cookie Policy.

3. How We Use Your Data

  • To deliver and maintain our services
  • To personalize content and offers
  • To improve user experience and marketing
  • To ensure security and fraud prevention

We do not sell or rent your data. Information is only shared as described in this policy.

4. Third-Party Services

We work with service providers for:

  • Hosting, analytics, performance, marketing
  • Payment processing (fully encrypted)

5. Data Storage and Transfers

Your data is stored in France and operated from Tunisia. By using our services, you consent to this transfer and acknowledge it complies with local regulations.

6. Data Retention

Data is retained as long as needed for service or legal purposes. You may request deletion (see section 8).

7. Data Disclosure

We may disclose your data:

  • To comply with legal obligations
  • To protect our rights or during acquisition/merger

8. Your Rights

You may request to:

  • Access, correct, or delete your data
  • Withdraw consent
  • Restrict processing under certain conditions

Contact us at support@shopini.io to exercise your rights.

9. Data Security

We implement strict technical measures, but no system is entirely secure. We do not guarantee 100% protection.

10. User Responsibility

If you share data with third parties via Shopini (e.g. stores or forms), you are responsible for its management and legality.

11. Web Forms

We may collect additional data via forms on our website to respond to user inquiries. These follow this privacy policy.

12. Changes to This Policy

This policy may be updated at any time. Changes are effective upon publication. Please review it periodically.

13. Contact Us

For any questions or concerns about this policy:

© Shopini 2020–2025. All rights reserved.

Supportscreen tag
EN
FR EN